How Wallet And Account Data Is Used
We collect the details needed to create and maintain your account, including contact details, verification records, sign-in events and transaction references. When you use DANA, OVO, GoPay or QRIS, we receive payment status and reference data needed to match a deposit or withdrawal request; we do
-
1
not need your wallet password to perform that match. Device details such as browser type, operating system, IP address and security signals help us identify unusual access. Our handling of this data supports account security, payment reconciliation and policy requests, and access depends on local law.
-
2
We retain records only for operational, dispute-handling or legal needs, then remove or anonymise them according to our internal retention process.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.